Terms & Conditions

Welcome to The Pink Door. By accessing or using our website, you agree to the following terms. Please read them carefully before placing an order.

Using Our Site

You must be at least 18 years old, or using the site under the supervision of a parent or guardian, to place an order. You agree to provide accurate information (mobile number, address) when creating an account or checking out.

Account & OTP Login

Access to your account is via a one-time password (OTP) sent to your mobile number. You are responsible for keeping your device and mobile number secure, as anyone with access to your OTP can access your account.

Product Listings & Pricing

We try to display product colors, sizes, and details as accurately as possible, but slight variations may occur. Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to correct pricing errors and to modify or discontinue products at any time.

Orders & Payment

Placing an order is an offer to purchase, which we may accept or decline (for example, in case of stock unavailability or a pricing error). Payments are processed securely through Razorpay. Your order is confirmed only after successful payment verification.

Coupons & Promotions

Coupon codes are subject to the specific terms shown at checkout (minimum order value, expiry, usage limits) and may be withdrawn or modified at any time without prior notice. Coupons cannot be combined unless explicitly stated.

Shipping & Delivery

Delivery timelines shown at checkout are estimates. Please refer to our Refund & Returns Policy for information on returns, exchanges, and refunds.

Intellectual Property

All content on this site - including the The Pink Door name, logo, product photography, and page design - is our property or used under license, and may not be reproduced without permission.

Limitation of Liability

We are not liable for indirect or consequential losses arising from use of the site or delays outside our reasonable control (such as courier delays or force majeure events).

Changes to These Terms

We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

Contact Us

Questions about these terms? Email hello@thepinkdoor.in.